Last updated: [24 July, 2023]
1. Shipping Methods and Carriers: We offer various shipping options to cater to our customers' preferences and needs. The available shipping methods include standard shipping, expedited shipping, and overnight shipping. We partner with reputable carriers to ensure timely and secure deliveries, such as USPS, UPS, FedEx, and DHL.
2. Order Processing Time: Upon receiving an order, we strive to process and package it as quickly as possible. Most orders will be processed within 1-2 business days, excluding weekends and holidays. However, during peak seasons or special promotions, processing times may be slightly extended.
3. Shipping Rate and Duration Table:
| Shipping Method | Shipping Rate | Condition | Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping | $4.98 | - | 3-4 business days |
| Standard Shipping | Free |
$70.00 and up | 3-4 business days |
| Express Shipping | $26.95 | 1-2 business day |
4. Free Shipping Threshold: We may offer free standard shipping on orders above $70.00. Please note that the free shipping threshold is subject to change based on ongoing promotions or special events.
5. Estimated Delivery Time: The estimated delivery time depends on the selected shipping method and the delivery location. Please refer to the shipping rate and duration table above for specific details.
6. Tracking Information: Once the order is shipped, customers will receive a shipping confirmation email containing tracking information. This allows customers to monitor the status and location of their package in real-time. We encourage our customers to track their orders regularly to stay updated on the delivery progress.
7. Shipping Restrictions: At this time, we only ship within the United States. Unfortunately, we are unable to process international orders or ship to PO boxes, APO/FPO addresses, or U.S. territories. Additionally, some items may be subject to specific shipping restrictions based on size, weight, or content. Any such limitations will be clearly stated on the product page.
8. Address Accuracy: To ensure successful and timely delivery, customers are responsible for providing accurate and complete shipping information during checkout. Any inaccuracies or missing details may result in delivery delays or package returns. In such cases, the customer may be responsible for reshipment costs.
9. Undeliverable Packages: If a package is deemed undeliverable due to an incorrect address, repeated delivery failures, or refusal to accept the package, we will contact the customer to resolve the issue. If we are unable to reach a resolution, the order may be canceled, and a refund will be issued minus any shipping and handling fees incurred.
10. Shipping Insurance: For added peace of mind, all orders are covered by shipping insurance. In the rare event that a package is lost, stolen, or damaged during transit, we will work with the carrier to initiate a claim and reship the order or provide a refund.
Please note that our shipping policy is subject to change without prior notice. Any updates or modifications will be clearly communicated on our website. For further inquiries or assistance regarding shipping, customers can reach out to our customer support team via email or phone.
If you have any questions, comments, or concerns about these Shipping Policy or the Website,
Email: info@bonstrongcalcium.com.
Trade name: BonStrong™ Nano Calcium
Address: PO Box 2342, Newport Beach California 92659, United States
Phone No: +19513108698
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